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Looking to Join?
Can I try the gym out before joining?
Do you offer student discount?
Can my children join Xercise4Less?
Do you have classes?
Can I use other gyms other that my home gym?
Managing your Membership
Where can I find my membership reference number (W number)?
I forgot my app password, what do I do?
Can I freeze my membership?
How do I cancel my gym membership?
Can I cancel my direct debit?
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Classes and Personal Training
How often do you update class timetables?
When I go to book a class, it sometimes says that a class is unable to be booked into, why is this?
I have joined, how do I activate my online account and begin booking classes?
Will Personal Training be available?
Facilities and Equipment
What gym equipment do you have?
Do you supply paper towel dispensers to wipe down equipment?
Will I be shown how to use the gym equipment?
Are there changing facilities and lockers at each Xercise4Less gym?
Do Xercise4Less offer Car Parking?
I wish to raise a complaint - what do I need to do?
Is the Xercise4Less website secure?
If I don't want to go to Stockton North can I cancel?
Can I freeze my membership whilst I think about transferring to Stockton North?
I’ve just paid for PT, can I transfer my credits to Stockton North?
What will happen to my Perkville points?
Will I have to re-register my fingerprint in Stockton North?
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