Managing your Membership
Yes, you can! As a X4L Gyms member, you can upgrade to the X4L Gyms PLUS+ MULTISITE package which will give you access to all of the X4L gyms we curren...
Thu, 15 Jul, 2021 at 1:25 PM
Simply click on the Reset Password option on the app login screen and an email will be sent to the email address registered to you membership. Alternatively...
Thu, 15 Jul, 2021 at 1:20 PM
You can find your membership reference number on the email you received when you joined the gym, this is also linked to your monthly direct debit which can ...
Sun, 16 May, 2021 at 11:10 AM
We’re sorry to hear you wish to cancel your gym membership with us. Before we guide you on how to cancel your membership, did you know that you can free...
Thu, 8 Apr, 2021 at 4:45 PM
Please do not cancel your direct debit as this will cause your membership to fall into default and you may incur fees that we really don't want to charg...
Thu, 15 Jul, 2021 at 1:26 PM
We ask that you give us 30 days’ notice to cancel your membership to allow enough time to process your cancellation and final payment. We want to process ...
Fri, 28 Jun, 2019 at 12:28 PM
If you currently pay for your membership via direct debit, you can pay any outstanding/missed payments, provide new bank account details or reinstate your d...
Thu, 15 Jul, 2021 at 1:28 PM
You can freeze your gym membership FREE of charge for a minimum of 1 month or a maximum of 3 months in any 6 month period. To request a freeze on your membe...
Thu, 15 Jul, 2021 at 1:18 PM
Yes! If you wish to change the date your monthly direct debit is collected you can do this by gi give our customer service team a call on 0113 4679697.
Wed, 1 Dec, 2021 at 12:14 PM